Shipping policy

Digital Products

  • All digital images will be delivered electronically:
    Images will be delivered within:
    Preview delivery: within 5 business days after the session.

  • Once the final images from the session have been selected, the edited gallery will be delivered within 7 business days via a Pic-Time download link.

No physical shipping is required for digital products.

Physical Products (if applicable)

For printed photos or framed products:

  • Processing time: the same as digital products

  • Shipping time: 7 business days / depends on location

  • Shipping cost: Free shipping

We currently ship via Canada mailing

Delays

We are not responsible for shipping delays caused by carriers, customs, or external factors.

Damaged or Lost Items

If your order arrives damaged or is lost, please contact us within 7 days at our WhatsApp +1 (647) 871-7529 / +1 (647) 871-7431

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